We enclose the Completion and Satisfaction Note, together with a cheque for the balance. Would you pass on our thanks to Fraser and Steve for the efficient way that they have handled the installation. It was no easy task keeping the Bureau in operation and their patience and understanding was appreciated.
Southend-on-Sea Citizens Advice Bureau
It was a pleasant surprise to use a company without pushy salesmen who recognised the fact that a woman alone could actually have the wherewithal to select windows and doors without a man being required to be there, and they took time and trouble to ensure I was completely happy with my choice.
Miss A Arnold – Witham
We have just had our new grey woodgrain windows fitted and they look beautiful – we are so pleased with the overall look and the excellent finish and the personal service supplied by First Glass (UK).
Mr & Mrs G Bartholomew – Chelmsford
I am very pleased with the composite door purchased from First Glass, not only was it a very good price compared to other companies that quoted, it looks good, and the fitters were polite and hard working and left the area clean and tidy.
Mr R Hyde – Colchester
After deliberating for a few years and wondering if we could afford a conservatory to be added to our property, we were pleasantly surprised to find different styles that would fit within our budget. First Glass were very helpful in helping us choose the right glass and roof type to get the desired effect and still keep within our budget.
Mr & Mrs Carson – Great Baddow
We quaked at the thought of the cost of replacing all the windows and doors in the property we had just moved into. We had approached some of the well-known ‘national’ companies and was astounded at the prices they quoted and almost gave up hope that we could afford this, and then contacted First Glass (UK) and realised that we could actually afford to do the whole house without breaking the bank.
Mr & Mrs G Denton – Braintree
We wanted to find a company that would supply a new Front Door, Patio Doors and leaded windows and who would still be trading in 10 years time. Many of my friends had used other companies over the years that gave a 10-year guarantee and then went out of business after 2 or 3 years. We felt secure when choosing First Glass (UK) as they had been trading for over 24 years. We are fully confident that if in the unlikely event anything does need to be repaired then they will be there to put things right.
Mr & Mrs F Martin – Tiptree
I have to say that using First Glass (UK) was a pleasant experience. We changed our large flat style windows into two bays to give the front of othe house some added character. The surveyor came pretty quickly and then the process went through smoothly and the fitters came on the correct day and time as notified. We expected disruption and mess but were pleasantly surprised at the efficiency and cleanliness of the installation. Very well done First Glass.
Mr & Mrs J Martin – Maldon
After years of listening to the advert on Heart radio whilst driving to work my husband knew the telephone number off by heart (excuse the pun). It came straight to mind when we decided to change our French doors on the extension into Bi-fold doors.
We were so pleased with the overall look of the Bi-fold doors and were also happy to find out that they could supply a couple of sealed units to replace in two old windows that had been fitted some 20 years ago by another company
Mr & Mrs K Sullivan – Brentwood
Now that the refurbishment is complete, I would like to thank you on behalf of the Company for the work you carried out for us. Considering the scale of the operation, the disruption to us was minimal. We now have a much better working environment and the comments from staff and directors are extremely positive. Once again, please thank all your staff for their professionalism and it was a pleasure having you here!
Essex Radio plc
I am writing to thank you for the excellent job your fitters did installing my new windows and doors recently. One hears all sorts of horror stories, but rarely good ones, and I can only praise your fitters. They were professional at all times, working quietly away, and I could not believe they had cut out our dining room wall, and installed French doors, all without leaving the slightest mess. They even bought in the washing so it wouldn't get brick dust all over it. There were no signs of broken glass anywhere, and I have not found any since, and all re-rendering has been completed to my total satisfaction, and I'm a fussy so and so. We have recommended our neighbours to use you for their new windows and doors. Thanks again for the First Class job done by First Glass UK Ltd.
P.D. & L.W. Chelmsford
We were most impressed with the professional approach of your Sales Representative and needless to say the overall quality of your product. With regards to the installation, again your workmen demonstrated a very professional attitude towards their work, ensuring everything was left exactly as found and with just the minimal amount of redecoration required. Thank you and well done!
Ever since we first spoke to your salesman we have been reassured that First Glass Windows were a company that prided itself on its standard of service. This has proven to be, if anything, an understatement. Not only were all of my correspondence dealt with speedily but with such politeness as well.
J.R. & K.W. South Woodham Ferrers
It was so nice in this day and age to be able to be confident of work being carried out to such a high standard. The representative who saw us did tell us what good craftsmen you employed but this could have been part of her sales pitch. I am glad to say this was not the case. Thank you. I would have no hesitation in recommending you to family, friends or clients.
S & R.A. Galleywood
We would just like to place on file, our gratitude for the way the whole process was dealt with. It has left us in no doubt that we have been looked after by a caring professional company. The product is as good as anything we have seen on the market, and what's more, with its gold glazing bars, it is quite the most attractive product we could have chosen. We both work for Essex Police and extra security was another reason we wanted to replace our windows. We have found your product also excels in this department.
A & S.W. Colchester
We are very pleased with the finished job and it was completed on time. I would have no hesitation in recommending First Glass to friends or anyone who requires glazing work to a high standard and a fair price.
I am writing to thank you for the excellent all round service we have enjoyed culminating in our house having all windows and doors replaced with your product. The effect has been instantaneous. The look of our property, we believe, has been much improved, the sound insulation is splendid and the heat retention wonderful. I would like to thank Gary and Paul, the installation team. They did not waste a minute, working professionally, pleasantly and thoroughly for the three days. My wife and I were very impressed with the method of installation, the speed, care and clearing up. This is beginning to sound like one of those contrived testimonial letters, but it is quite true and needs to be said.